Things just don’t seem to be going Carnival’s way of late, as their ships have been marred by a series of events, and what’s more surprising is the fact that the newly launched Carnival Sunshine has now come under fire from passengers.
There have been several Carnival Sunshine complaints, including issues with cabins, to some parts of the top deck being inaccessible because of ongoing work. The Carnival Sunshine refit and relaunch has cost the company $155 million, and because it has taken workers two and a half months to complete, you would have assumed this was enough time to complete the refurbishment.
We are told that work is still ongoing, and the Lido pool had to be closed because of technical issues, which isn’t good enough. The reason we say this is because passengers have spent a lot of money to cruise on the Carnival Sunshine, and were assured they would have a time they would never forget.
The company has been in touch with USA Today and said that while these problems are isolated, such as the Serenity pool, the surrounding areas are open as normal. They also said that the minor issues with the cabins are to be expected with a ship that has just undergone an extensive refit.
Okay, we know that this was an older ship, and was in desperate need of a refit, but it’s still no excuse to have these issues. It will be interesting to see if the Disney Magic will have similar issues, as this is also an older ship due for refurbishment, although we highly doubt Disney would allow such issues?